IMPORTANT - The following hotfixes included additional steps that need to be followed if users are experiencing particular issues included in these hotfixes: Support requests can be created through eSupport or by telephone by calling 88. Hotfix rollups released before Microsoft Dynamics RMS 2.0 Service Pack 4 can be obtained by creating a support request with the Microsoft Dynamics Retail Technical Support team.These knowledge base articles are listed in this article for your convenience. Hotfix rollups released after Microsoft Dynamics RMS 2.0 Service Pack 4 are available for review and download in Knowledge Base articles.
If you are on build or you have to install Service Pack 4, Feature Pack 2, and the latest hotfix.
If you are on a build earlier than build you have to install Feature Pack 1, Service Pack 4, Feature Pack 2, and the latest hotfix.Because the hotfixes are cumulative, you do not have to apply each hotfix if you are jumping several builds from your current build.Microsoft Dynamics Retail Management System feature packs, service packs, and hotfixes contain all the fixes that are included in hotfixes that have been released following the most recent major release, feature pack, or service pack. Microsoft Dynamics Retail Management System feature packs, service packs, and hotfixes are cumulative.